Insurance Claims

Insurance is supposed to be your safety net when things go wrong, so what happens when your insurance company doesn’t pay out your claim?

On top of the event that caused you to call on your insurance policy, a rejected claim can have a devastating impact on your family’s finances, not to mention the personal and emotional toll it can take.

Getting knocked back by your insurance company isn’t necessarily the end of the story, though – you may be able to take action to get the payout you deserve.

At PCL Lawyers, we can review and discuss your case with you and come up with the best course of action in your particular circumstances. You may need assistance navigating your insurance company’s internal dispute resolution processes; or approaching the Financial Services Ombudsman; or, if all else fails, commencing court proceedings against your insurance company.

Our lawyers are highly experienced and can give you practical, helpful assistance and advice to resolve the situation sorted out as soon as possible, and with the best outcome for you.

We can help you in claims involving all types of insurance, including:

  • home and contents insurance;
  • motor vehicle insurance;
  • business insurance;
  • income protection & superannuation;
  • travel insurance;
  • sickness & accident insurance;
  • trauma insurance;
  • total & permanent disability insurance; and
  • death benefits insurance.

Simply contact our insurance lawyers on 1300 907 335 or complete the enquiry form on this page.

  • CBD Office

    Level 8, 446 Collins Street
    Melbourne VIC 3000

  • Moorabbin Office

    Level 1, 441 South Road
    Moorabbin VIC 3189

  • Chadstone Office

    Level 8, 1341 Dandenong Rd,
    Chadstone VIC 3148


    Ground Flr, 435 Nepean HWY
    Frankston VIC 3199

  • Preston Office

    Ground Flr, 84 Hotham St,
    Preston VIC 3072