As mediation is an essential part of the dispute resolution process it is crucial for franchisees and franchisors to understand the process and their rights. Mediation is useful to resolve disputes, however you need to be prepared. Often franchisors have an unfair advantage, being more experience in these settings having attended mediations previously.
Both parties should have a clear and concise outline of the dispute. This will assist in getting a resolution sooner. It will also be a better outcome and, the resulting agreements can be appropriately drafted to bind the parties to the agreement.
Having legal representation that understands the law and the commercial consequences helps to properly represent your issues to the franchisee or franchisor. Being able to negotiate a fair commercial outcome for our clients is key. We understand not only the legal issues but the continuing commercial relationship between franchisees and franchisors, post mediation.
For disputes that don’t settle at mediation we are experienced in handling complex franchise disputes. Our lawyers provide high quality and professional legal advice and robust defence of our clients.