What should I do if an employee makes an unfair dismissal claim?
If an employee makes an unfair dismissal claim, prompt action is needed on your part. Under Australian law, the Fair Work Commission (FWC) usually sets a strict timeframe of 21 days within which you must respond, and if you fail to comply, it can prejudice your position. You should immediately gather all relevant documentation, including performance records, written warnings, and any correspondence which is related to the employee’s dismissal.
Get the process reviewed to ensure that procedural fairness has been observed. Also, seek immediate legal advice. Conciliation is also a mechanism used to resolve unfair dismissal claims before they reach a formal hearing, and if you are prepared timely, it improves your chances of getting a favourable result.